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Privacy Policy

Introduction

Owaim Corp ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of our clients and business contacts. This Privacy Policy details our practices regarding the collection, use, and protection of personal information. We adhere to the principles of transparency, accountability, and user control, ensuring that your data is handled with the utmost care and in compliance with applicable laws and regulations.

Scope

This Privacy Policy applies to all personal information collected by Owaim Corp through our interactions, including but not limited to phone calls, emails, and data gathered from publicly available sources such as Google. It also covers information provided through our website and any other interactions you may have with us.

Data Collection

1. Information You Provide to Us

We collect personal information directly from you when you:
• Engage in phone conversations with our representatives.
• Send us emails or other communications.
  • Provide information through our website or other digital platforms
    The types of personal information we may collect include:
  • Full name
  • Phone number
  • Email address
  • Job title
  • Company name and related information
    • Information from Publicly Available Sources
    We also gather information from publicly accessible sources, including but not limited to:
  • Company websites
  • Professional directories
  • Search engines (e.g., Google)
    The types of information collected from these sources include:
  • Contact details of shipping managers and other relevant personnel
  • Company contact information
    • Use of Data
    The personal information we collect is used for the following purposes:
  • Business Communications: To contact shipping managers and other relevant personnel within companies to discuss logistics services.
  • Service Delivery: To provide, manage, and improve our logistics services, including Customer Services, Sales Recovery Services, Research Services, and Feedback Services.
  • Customer Support: To respond to inquiries, provide customer support, and address any issues that arise.
  • Marketing and Outreach: To inform you about our services, updates, and promotional offers, provided you have given consent to receive such communications.
  • Internal Analysis: To conduct internal reviews, data analysis, and research to enhance our service offerings and improve operational efficiency.
    • Data Sharing and Disclosure

    We are committed to maintaining your privacy and do not share, sell, rent, or trade personal information with third parties outside Owaim Corp. Personal information is retained solely for our internal business purposes and is not shared with anyone outside our organization.

    Mobile Information and Text Messaging Data
  • No Mobile Information Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This ensures that your mobile contact details are kept strictly confidential and are not used for unsolicited marketing efforts.
  • Exclusion of Text Messaging Data: All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This means that any consent you provide for receiving text messages is strictly for our internal use and will not be disclosed to outside parties.
    • Consent

    We respect your privacy and obtain your explicit consent before collecting and retaining any personal information. We will clearly explain the purposes for which your information is being collected and how it will be used. If you do not agree to the collection and use of your personal information as described, we will not retain your data.

    Data Security

    We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include, but are not limited to:

  • Encryption: Protecting data both in transit and at rest using encryption technologies.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments and audits to identify and address potential vulnerabilities.
  • Data Minimization: Collecting only the personal information necessary for the purposes outlined in this policy.
    • Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely delete or anonymize it.

    Your Rights

    You have the following rights regarding your personal information:


  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information in certain situations.
  • Portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format.

    To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws and regulations.

    • International Data Transfers

    If we transfer your personal information to recipients in countries outside your jurisdiction, we will ensure that the information is transferred in accordance with this Privacy Policy and applicable data protection laws. We will take appropriate safeguards to protect your personal information, including using standard contractual clauses or other legally recognized mechanisms.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the effective date at the top of this policy and provide notice as required by law. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

    By continuing to use our services, you acknowledge and agree to the terms of this Privacy Policy.

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